Returns and Exchanges

If you purchase a product that does not quite meet your needs you may return the product within five days of purchase to upgrade to a product that will better meet your needs. The product must be considered an upgrade and have the same classification as the current product that you purchase in order for us to do the easy return and exchange.

Due to the nature of the products/equipment that we offer, all sales are final. Products/equipment may be returned for exchange, shipping prepaid by purchaser, if the buyer requests a return authorization number within five calendar days from the date of receipt if the error is clearly ours (i.e. wrong item shipped) A copy of the buyer’s original receipt must accompany all returns and all returns must be in the same condition as when shipped and must be complete (i.e. original product box, product packing, product manual, power supply, etc.).

Need help?

Contact us for questions related to refunds and returns.